Frequently Asked Questions

How much is shipping?


We charge a flat rate of £3 shipping on all orders.




When will my delivery arrive?


Dispatch times may vary. When an order is sent out, you will receive an email letting you know. We use Royal Mail for delivery and it usually takes 3-5 working days to get to its destination. If it hasn't arrived after 7 working days, email us at info@thebooksoutsidethebox.com, and we will do our best to work out a solution.




Can my purchase be bought as a gift?


Yes! You can share the love by purchasing your book as a gift. Simply enter your preferred delivery address and fill in the 'Is this a Gift' box at checkout to let us know. You can leave a note for us to include in the comment box and we'll wrap the book for your intended receiver. Further questions, please contact us at info@thebooksoutsidethebox.com.




Do we deliver outside the UK?


Unfortunately we are not able to deliver outside of the UK at present.




Can I get a refund?


In the event of a damaged and/or missing products, please contact us via email, info@thebooksoutsidethebox.com, with a refund request which contains a valid reason for the refund preferably with images.




How can I contact you?


You can email us at info@thebooksoutsidethebox.com, we will get about to you within 1-2 days. You can also use the chat function in the lower right side of the screen and someone will be in touch soon to answer any queries.